Shipping policy
You, the Customer are responsible for all shipping charges and fees, where it applies. There are no special rates for International Customers. International Customers are responsible for all landing costs associated with importing their order, which includes taxes and duties, broker fees, and importation fees. If International Customer refuses the package upon arrival at the destination, International Customer is responsible for all return fees. These fees may be deducted from your refund.
Domestic Shipping Rates:
Most orders are processed within 1 business day. Depending on your destination, your order should arrive between 2 to 4 days. If your order does not arrive within 7 days, please contact our Customer Care.
🇺🇸 Domestic Shipping (Continental U.S.)
Standard Shipping (3–5 Business Days)
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Orders under $89.99 — $7.99
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Orders $90.00 and over — FREE
Expedited Shipping – FedEx 2-Day (2 Business Days)
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$11.99
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Not available for PO Boxes, Military (APO/FPO), or U.S. Territories
🌍 International Shipping
Passport Priority — Duties & Taxes Paid (6–10 Business Days)*
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Rates calculated at checkout based on destination and order total
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Duties & taxes are paid upfront, so there are no additional fees upon delivery
DHL Worldwide Express (2–5 Business Days)*
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Rates calculated at checkout based on destination and order total
*Delivery times are estimates and begin once the order ships. International delivery times may vary by destination and customs processing.
Need assistance? Send us an email at support@gettrusupps.com