Refund policy

Your satisfaction with our products is our #1 goal. We accept returns on items purchased directly from TRU's website within 30 days of receipt. 

To start a return, visit our return portal here. 

If you purchased ‘Redo’ at checkout with your original order, the cost of your return label will be covered;
If you did not, you will be responsible for paying the return shipping costs to send back your item(s). Shipping costs are non-refundable. 

A refund will automatically be applied to your original method of payment within 5 business days of receiving your return.

If you have any additional questions about returns, you can email us at support@gettrusupps.com.

*NOTE: There are no refunds or exchanges for digital products including training programs, memberships, and challenges. Digital product subscriptions/memberships can be canceled at any time to prevent future billing, but currently billed periods cannot be refunded.